Effective Date: August 18, 2026
Faithful Home Care Solutions LLC (“Faithful Home Care Solutions,” “FHCS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our website, faithfulhomecare.com, including when you contact us, request information, schedule an appointment, or submit information through one of our online forms.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with the Faithful Home Care Solutions website, we may collect information that you voluntarily provide through our online forms, email, or other communication methods.
A. General Contact and Service Inquiries
If you use one of our contact forms or contact us regarding our services, we may collect information such as:
- Your name
- Email address
- Telephone number
- Information included in your inquiry
- Other information you voluntarily provide to help us respond to your request
We use this information to respond to your questions, provide requested information, discuss available services, and determine how we may assist you or your loved one.
B. Employment Applications
Individuals interested in employment opportunities with Faithful Home Care Solutions may submit an application through our online application forms.
Employment applicants may be asked to provide information such as:
- Name and contact information
- Employment history
- Education and qualifications
- Professional references
- Availability
- Resume or other employment-related information
If an applicant does not have an updated resume, the application form may allow the applicant to provide relevant employment information directly through the application.
Information submitted through employment applications is used for recruitment, hiring, employment evaluation, and related human resources purposes.
C. Email Communications
FHCS provides email addresses for individuals who wish to contact us.
These include email channels for:
- General inquiries: info@faithfulhomecare.com
- Human Resources inquiries: eloisap@faithfulhomecare.com
Information sent to these email addresses may be used to respond to your inquiry, provide requested information, assist with employment-related questions, or otherwise communicate with you regarding your request.
Please avoid sending highly sensitive personal information, medical records, Social Security numbers, financial information, or other confidential information through general email unless FHCS specifically instructs you to do so through an appropriate secure method.
How We Use Information Submitted Through the Website
Information submitted through the FHCS website may be used to:
- Respond to your questions and inquiries
- Respond to requests for home care information
- Contact prospective clients or their representatives
- Schedule or coordinate appointments
- Provide information about FHCS services
- Process employment applications
- Communicate with job applicants
- Evaluate employment qualifications
- Improve our website and services
- Maintain website security
- Prevent unauthorized activity or misuse
- Comply with applicable legal, regulatory, and contractual obligations
We use personal information for the purposes for which it was provided and for other purposes permitted or required by applicable law.
HIPAA and Protected Health Information
Faithful Home Care Solutions recognizes the importance of protecting the privacy and confidentiality of personal and health information.
Clients and caregivers receive applicable HIPAA privacy information and policies as part of the FHCS onboarding process. These materials explain applicable privacy protections, responsibilities, and rights relating to protected health information.
This Website Privacy Policy applies specifically to information collected through the FHCS website and its online forms. It does not replace or supersede any applicable HIPAA policies, Notices of Privacy Practices, or other privacy documentation provided to clients or caregivers during the onboarding process.
Please do not submit detailed medical records, Social Security numbers, financial information, or other highly sensitive information through general website contact forms or ordinary email unless FHCS specifically instructs you to use an appropriate secure method.
How We Share Information
We may share information when reasonably necessary to operate our website, respond to your requests, provide services, or comply with legal obligations.
This may include sharing information with:
- Employees, representatives, and care coordinators who need the information to respond to your request
- Service providers that support our website, communications, scheduling, hosting, information technology, or other business operations
- Government agencies, regulators, or other authorized parties when required or permitted by law
- Professional advisers or other parties when necessary to protect our legal rights, safety, property, or operations
We do not sell personal information submitted through our website.
We will not disclose information for purposes inconsistent with this Privacy Policy or applicable law.
Cookies and Website Technologies
Our website may use cookies and similar technologies to help the website function, understand how visitors use the website, improve performance, and support website security.
Depending on the technologies currently installed on our website, these technologies may collect information such as your browser type, device information, pages visited, and general website usage information.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
Third-Party Services and Links
Our website may use third-party services or contain links to websites operated by other organizations.
These third parties may have their own privacy policies and practices. When you leave the FHCS website and visit another website, the privacy policy of that third party may apply.
FHCS is not responsible for the privacy practices, security, content, or policies of third-party websites that we do not control.
Communications
If you provide your email address or telephone number when contacting FHCS, we may use that information to respond to your inquiry or communicate with you regarding services or requests you have made.
If you voluntarily subscribe to communications from us, you may unsubscribe from promotional or informational communications by following the instructions provided in the communication or by contacting us directly.
Please note that we may still contact you when necessary to respond to a request, provide requested services, or communicate about an existing relationship.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Visitors should use appropriate caution when submitting sensitive information online.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain our business and service relationships, comply with legal and regulatory obligations, resolve disputes, and enforce applicable agreements.
Specific retention periods may vary depending on the type of information and the circumstances under which it was collected.
Children’s Privacy
Our website is intended for adults and is not directed toward children.
We do not knowingly collect personal information from children through our website in violation of applicable law. If you believe that a child has provided personal information to us through the website, please contact us so that we can review the situation and take appropriate action.
Your Privacy Choices and Rights
Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, or information about personal information we maintain about you.
Certain health information may be subject to additional rights and procedures under applicable federal and state privacy laws.
To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable laws.
When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this page periodically for the most current information about our privacy practices.
Contact Us
If you have questions about this Privacy Policy or how Faithful Home Care Solutions handles information, please contact us:
Faithful Home Care Solutions LLC
808 Bethlehem Pike
Glenside, PA 19038
Phone: 215-233-6107
Fax: 215-233-6109
Email: info@faithfulhomecare.com
Office Hours: Monday–Friday, 8:00 AM–4:00 PM
On Call: 24 hours at 215-233-6107
Last Updated: August 18, 2026